## Customer reviews

### Ratings

5 / 5

8 reviews

### Review List

1. **Incredible Scent - Beyond Incredible Customer Service!**  
   **Reviewer:** Lauren S.  
   **Verified buyer**  
   I had first smelled this in a high end Japanese whisky bar in NYC, on the hunt with just the name of the brand to go off of I ordered a candle I thought to be it but upon receiving I knew it wasn’t right. Hawthorne had amazing customer service and let me do an extremely painless exchange and I greatly appreciate it. Received Phantom Wood, it was the One. And as someone who exclusively loves woodsy, fire scented candles, this one is easily my favorite.

2. **Buy this candle immediately**  
   **Reviewer:** Caroline E.  
   **Verified buyer**  
   It is strong but not overbearing. We’ve lit it 5 times this week so far. Will likely need to buy a replacement soon.

3. **Ever walk into a 5**  
   **Reviewer:** Andrew F.  
   **Verified buyer**  
   Ever walk into a 5 star hotel and just knew you were in luxury? Or a 3 Michelin star restaurant where everything feels intentional? That's how having this candle makes me feel when I walk into my office. It's comfort and excitement. Thoughtfulness and relaxing.

4. **Great scent**  
   **Reviewer:** Jesus P.  
   **Verified buyer**  
   Not too strong and not fake. Its a natural earthy subtle scent.

5. **Best lip balm I ever tried!**  
   **Reviewer:** Christiana B.  
   **Verified buyer**  
   Their shea butter lip balm is by far the one that moisturizes my lips the most. I have to moisturize my lips daily and no other lip balm/chapstick have compared to this one. Highly recommend!